Questions and answers

Use the quote form or give us a call. Tell us what the job is, where it is and when you would like it done, and we will come back to you with the next steps. Photos help.

What the job is, the address, any deadline and anything awkward such as access, parking or what you have already had done. The more detail, the more accurate the quote.

Tell us where you are and we will confirm straight away whether we can help.

It depends on the job and our diary. We will give you an honest idea when we reply, and say so plainly if we are busy.

Not always. We will agree access with you beforehand, and tell you if we need you there for any part of the work.

Floors and furniture are protected where the work calls for it, and the area is tidied at the end of each visit.

With roofing, the job sometimes turns out different once we can see it properly. We stop, explain what we have found and agree the way forward with you before going on.

Tell us as soon as you can. We will explain how a change affects the work and the price before anything goes ahead.

It reflects the size and difficulty of the job, the materials and the time involved. The quote sets out what is included so you know what you are agreeing to.

The quote explains what it covers. If the job changes, we tell you before anything extra is done.

Payment terms are written in your quote, so you know before you agree to go ahead.

Of course. Ask as many as you like. We would rather you were sure.